Your concert visit in Corona times

We look forward to welcoming you to the Philharmonie Berlin. On this page we have summarized the most important information for you regarding your concert visit. We especially ask you to observe our distance and hygiene rules to protect yourself and others from contracting the Corona virus. We update this page regulary and according to the latest decisions of the Berlin Senate. However, conditions of the hygiene rules may change at short notice.

Ticket sales and access to our concerts

  • The general presale for all concerts in the Philharmonie in June starts on 31 may 2021. Information about the concert in the Waldbühne will be announced at a later date.
  • For subscribers, there will be an exclusive presale date and 25% discount on ticket purchases for all concerts starting on 27 May 2021. Please use the subscription login in the concert calendar.
  • Our seating capacity in the halls has been reduced by  50%. Seats go on sale according to the checkerboard principle.
  • Tickets are only sold on a personalized basis in order to be able to identify and interrupt a chain of infection as quickly as possible in case of suspicion. Therefore, they cannot be transferred to others.
  • For access to our concerts you need the following documents
    • Your personalised ticket
    • A personalized, up-to-date negative SARS-CoV-2 antigen test certificate (e.g. in our test centre at the Philharmonie) or a vaccination certificate, e.g. an entry in your vaccination card, proving that you have been fully vaccinated for 14 days. If you have been infected with the virus in the past six months and your illness dates back at least 28 days, we will also accept a corresponding medical or official certificate.
    • A photo ID

Please note our hygiene rules and detailed questions and answers about attending the concert. Visitors who do not comply with the regulations, e.g. do not wish to wear an FFP2 mask without a valve, may be excluded from the event. In this case, there is no right to a refund of the ticket price.

Our concerts take place subject to the relevant permits. Should changes in plans be necessary due to Senate requirements to the contrary, we will of course refund the purchased tickets.


    Hygiene guidelines for your concert visit

    FFP2 masks are mandatory throughout the building, you may only remove your mask at your seat. Please bring your own FFP2 mask. Please also note that even an attested medical certificate does not exempt you from the requirement to wear a mask.

    Please adhere to the admission requirements that you can find on your ticket. No late- or re-entry is permitted.

    Entrances

     

    Follow the coloured paths of our route guidance system. Please go directly to your seat after admission and do not stay in the foyers to avoid meeting other guests.

    Use the disinfectant dispensers.

    Always cough and sneeze in the crook of your arm.

    Keep at least 1.5 m away from other people.

    Cloakrooms are not available. Please take your jacket with you into the hall.

    Bags (no larger than 21cm x 30cm [approx 8 x 12 inches]) may be taken into the concert hall.

    There are only a few lifts available. Use the stairs if possible.

    We are currently working with a checkerboard seating plan - a seat to your left and right will be left empty.

    Persons with symptoms of the disease and persons who have been in contact with COVID-19 patients within the last 14 days are not allowed to enter the Philharmonic Hall.

    All concerts take place without intermission.


    FAQ about the concert schedule in June

    Ticket sale

    When will advance booking for the concerts in June start?

    The official advance booking starts on 31.05.2021 at 09:00. Subscribers can already purchase concert tickets in advance from 27.05.2021 with a 25% discount. Tickets can only be purchased on a personalised basis and are therefore non-transferable.

    What happens if the concert I booked is cancelled?

    Can I sit next to my partner?

    There are currently no adjacent seats available. In accordance with the guidelines of the Berlin Senate, the audience in our concert halls will be distributed in a “chessboard pattern”. This means that there is always an empty seat between people.

    I cannot attend the concert. Can I pass my tickets on to someone else?

    For the implementation of the hygiene and protection concept and for the purpose of tracing chains of infection in the context of measures to combat the corona pandemic, the personal data of each concertgoer is recorded. First name, last name and date of birth are indicated on each ticket. As it is not possible to change personal data at a later date, concert tickets may not be passed on.

    Concert visit

    What are the admission requirements for attending a concert?

    • You can only attend the event if you can present the following three documents:
      • a personalised ticket
      • Your personalised negative SARS-CoV-2 antigen test result from the day of the event or, if you have been fully vaccinated against the coronavirus for at least two weeks, your proof of vaccination, e.g. an entry in your vaccination card. If you have been infected with the virus in the last six months and your illness dates back at least 28 days, we will also accept an appropriate medical or official certificate.
    • Photographic proof of identification

    How do I get a test appointment?

    You are responsible for booking an appointment yourself. We advise you to make an appointment at your preferred test centre as early as possible, as there is limited capacity at any one time.

    Can I also present a home test result?

    Results from non-certified test centres or other test results (such as home tests) will not be accepted for admission.

    What happens if I my test result is positive?

    Admission will not be permitted with a positive SARS-CoV-2 antigen test result. We will refund the ticket price upon presentation of your test result.

    Do I have to wear a mask during the concert?

    FFP2 masks will be mandatory throughout the building, including during the concert. You may take off your mask only at your seat. Please bring your own mouth and nose covering. Please also note that even an attested medical certificate does not exempt you from the requirement to wear a mask.

    When can I enter the concert hall and take my seat?

    Doors open one hour before the concert begins. Please go directly to your seat after admission and do not spend time in the foyers so as to avoid encountering other concertgoers. The bars in the foyers are currently not open. Due to current procedures, late-comers cannot be admitted.

    Are the toilets open?

    Yes, the toilets are open. To ensure that minimum distancing is maintained, access to the toilets is regulated. Please keep to our markings to maintain distancing.

    Are there concert introductions?

    We expect to be able to offer you concert introductions again from 27 August. These will begin 50 minutes before the start of each concert.

     

    What measures are the Berliner Philharmoniker Foundation taking to guarantee safe concert operations?

    In recent months we have put a variety of measures in place to ensure the best possible health protection for all visitors, artists and staff:

    • Only recovered, fully vaccinated or negatively tested persons are admitted.
    • Our seating capacity in the halls has been reduced by more than 50 % in order to be able to implement the distancing specifications.
    • A route guidance system has been designed in such a way that it minimises encounters with other concertgoers.
    • We do not provide contact-related services such as a cloakroom service.
    • Admission controls are contactless – we scan your ticket from a safe distance.
    • The frequency of cleaning in the auditoriums has been increased.
    • The cleaning and disinfection of heavily frequented areas and so-called high touch points such as handrails and door handles has been intensified, especially during events.
    • We also provide hand sanitisers throughout the building.
    • The staff and the artists are tested regularly.
    • Good ventilation prevents infections. The Berliner Philharmoniker worked closely with the TU Berlin to research the behaviour of aerosols in the auditorium. Results show a high effectiveness of the air conditioning system, which is operated exclusively with fresh air supplied from the outside.

    If your question is not listed here, please feel free to contact us: