Frequently Asked Questions

FAQs about concert operations during corona times

Ticket sale

When and how can I purchase concert tickets?

You can find out about the start of advance sales for upcoming concerts under our sales information. Tickets can be purchased online, by phone and at the box office.

How are concert guests seated in the auditoriums?

You book your tickets seat-by-seat and can choose your preferred seat during the purchase process.

Can I pass on my concert tickets?

If you are unable to attend at short notice, you can pass on your ticket.

What happens if the concert I booked is cancelled?

In the event of a cancellation, the ticket price will be refunded.

Concert visit

Do I have to wear a mask during the concert?

For events from 1 May onwards, the mask requirement will no longer apply. However, for your own safety and the protection of other guests, we recommend wearing an FFP2 mask throughout your visit, including during the concert.

What measures is the Berliner Philharmoniker Foundation taking to guarantee safe concert operations?

We have taken a variety of measures to ensure the best possible health protection for all concert guests, artists and staff:

  • Good ventilation prevents infections. Together with the TU Berlin, the Berliner Philharmoniker Foundation has researched the behaviour of aerosols in the auditorium. The results show a high effectiveness of the air conditioning system, which is operated exclusively with fresh air supplied from outside.
  • Admission control is contactless – your ticket will be scanned from a safe distance.
  • The cleaning and disinfection of highly frequented areas and so-called high-touch points such as handrails and door handles has been stepped up, especially during events.
  • Hand sanitiser is provided throughout the building.

When can I enter the auditorium and take my seat?

The Philharmonie Berlin opens one hour before the concert begins.

Are there concert introductions?

We are happy to offer you concert introductions 50 minutes before the start of the concert again from May onwards. The introductions last about 20 minutes and are free of charge.

 

Are there intermissions and catering services?

All concerts take place with intermissions.

Due to the  number of infections, we are temporarily suspending the catering service at the Philharmonie Berlin –  also during the intervals. This will enable us to ensure that FFP2 masks can be worn at all times.  Our catering truck in front of the Potsdamer Strasse entrance will continue to be open for you before and after the concerts.

General

Lunch concerts

Due of the Corona Containment Ordinance the lunch concerts in the Philharmonie Berlin cannot take place at present.

Programme booklet

Programmes for Foundation Berliner Philharmoniker concerts are available from 3.00 euros.

Concert talks

Concert introductions cannot take place at present.

Cloakroom

The use of the cloakroom is included in the ticket price of Foundation Berliner Philharmoniker concerts. You can bags no larger than A4 size (21cm x 30cm / approx 8 x 12 inches) with you into the auditorium.

Lost and found

May I have an autograph?

Autographs of the chief conductor or individual musicians are not kept in stock at the Philharmonie.

Tickets & subscriptions

Concessions

Concessions can be requested at the box office for each concert.

Visitors with disabilities (grade B) receive a free ticket in the same price range for an accompanying person.

Concert subscriptions

For detailed information on this season's subscription series, please refer to the following page: Subscription series

Gift vouchers for Berliner Philharmoniker Foundation concerts

You can buy gift vouchers for Berliner Philharmoniker Foundation concerts – a gift which will delight any music lover. You can determine the value of the voucher, and they are available from as little as 10 euros. Recipients can decide for themselves which concert they want to attend.

Vouchers can be purchased during advance sales periods from the box office of the Philharmonie, by telephone and in writing via our box office as well as online. When ordering online, you will immediately receive an e-mail 
with a PDF voucher. 

The vouchers can be redeemed as follows:

  • When buying tickets online by entering the voucher code (under the barcode)
  • By phone from our box office ( Phone + 49 30 254 88 999)
  • By e-mail to our ticket office
  • Directly on presentation at the box office in the foyer of the Philharmonie

Visiting the Philharmonie

Accessibility

Because of Hans Scharoun’s unique architecture, the Berlin Philharmonie and the Chamber Music Hall are listed buildings. As a result, accessibility is unfortunately not possible in all areas. More details can be found on our information page. The map below shows the position of disabled entrances.

Disabled Parking

The public parking areas on Herbert-von-Karajan-Str. (West of the Philharmonie) have a limited number of designated disabled parking spaces. We regret that the reservation of parking spaces is generally not possible.

Car parking

Limited metered parking is available in the grounds of the Philharmonie:

Every started hour 3 Euro
Daily rate 20 Euro
Lost ticket 20 Euro
Overnight rate 6 pm - 5 am 7 Euro
Sunday flat rate 7 Euro 

 

The underground car park under the Chamber Music Hall is closed until further notice.

Parking facilities are also available at the Sony Center (entrances on Ben-Gurion-Straße and Bellevuestraße), and in the Potsdamer Platz Arkaden (entrance to the parking garage on Reichpietschufer) and in the parking garage on Schöneberger Ufer.

Catering

Our bars are available in our foyers one hour before the start of the concert and during the intervals. Gerresheim Event Catering will serve you with beverages and small snacks.

Our catering truck in front of the Potsdamer Strasse entrance will continue to be open for you before and after the concerts.

Dress code

There is no "dress code" at the Philharmonie. Our guests appear in suits and evening dress as well as in jeans and a T-shirt. However, most guests regard a concert in the Philharmonie as a special event for which they dress accordingly.

Guided tours

Due to the pandemic situation, we have adjusted our guided tours. Currently, only group tours with registration and family tours as well as online tours are available.

Film and sound recordings

Film and sound recordings are not permitted in the Philharmonie Hall.

Admission to the Philharmonie

Doors open one hour before the performance.