FAQs about concert operations during corona times
Ticket sale
When and how can I purchase concert tickets?
You can find out about the start of advance sales for upcoming concerts under our sales information. Tickets can be purchased online, by phone and at the box office.
How are concert guests seated in the auditoriums?
According to the current specifications, we are allowed to seat our audience without spacing. A maximum of 2,000 people may be seated in the audience in the main auditorium, and the Chamber Music Hall may be fully occupied. You book your tickets seat-by-seat and can choose your preferred seat during the purchase process.
Can I pass on my concert tickets?
If you are unable to attend at short notice, you can pass on your ticket.
What happens if the concert I booked is cancelled?
In the event of a cancellation, the ticket price will be refunded.
Concert visit
What are the admission requirements for attending a concert?
To be admitted to our concerts, you will need the following documents – digitally or, if you prefer, as a printout:
- Your ticket.
- Your negative test result for an infection with the SARS-CoV-2 coronavirus (rapid antigen test not older than 24 hours or PCR test not older than 48 hours)
- or proof of complete Covid 19 vaccination with a vaccine approved by the European Union (the last vaccination must have been given at least 14 days ago).
- orproof of your recovery (positive PCR test result at least 28 days but no more than six months ago or, in the case of a more recent infection, in conjunction with at least one vaccination against Covid-19).
- Your photo ID
Please note our current hygiene regulations as well as the detailed questions and answers about attending the concert. Visitors who do not comply with the requirements, e.g. do not wish to wear an FFP2 mask without a valve, may be removed from the event. In such cases, there is no entitlement to a refund of the ticket price.
Our concerts take place subject to the respective authorisation. Should changes to the schedule, such as concert cancellations, be necessary due to other instructions from the Senate, we will of course refund the tickets purchased.
What are the admission requirements for children and young people?
Children are also required to show a negative test result from the day of the event or proof of full vaccination or recovery. In order that the result or proof can be assigned accordingly at the admission control, it is necessary that children also bring photo ID (e.g. children's or school ID) to the event. Children up to and including 14 years of age must wear a medical mask at all times during their visit to the Philharmonie Berlin. For young people aged 15 and over, FFP2 masks are mandatory. Please note that a separate ticket is required for each child.
Is a student ID valid as proof of a Corona test?
No, a student ID card will not be accepted at the Philharmonie Berlin as proof of a negative Corona test. Children and young people who cannot provide proof of vaccination or recovery require a negative test result to attend the event.
Do I have to wear a mask during the concert? What kind of masks are accepted?
- Despite the requirement that every concert guest has a negative test result or is fully vaccinated or recovered, our hygiene and safety measures apply. For this reason, FFP2 masks are mandatory during the entire stay at the Philharmonie Berlin for your protection and that of other guests. Please remember to bring your own mouth and nose covering, and note that only FFP2 masks without a valve are acceptable. A medical certificate does not exempt you from the mandatory wearing of masks.
- From 1.11.2021, medical masks, so-called surgical masks, will also be permitted as an alternative.
- Children up to and including 14 years of age may alternatively wear a medical mask.
What measures is the Berliner Philharmoniker Foundation taking to guarantee safe concert operations?
In recent months, we have taken a variety of measures to ensure the best possible health protection for all concert guests, artists and staff:
- Good ventilation prevents infections. Together with the TU Berlin, the Berliner Philharmoniker Foundation has researched the behaviour of aerosols in the auditorium. The results show a high effectiveness of the air conditioning system, which is operated exclusively with fresh air supplied from outside.
- Only people who have tested negative, are fully vaccinated or who have recovered from a covid infection will be admitted.
- The route guidance system is designed to minimise contact with others.
- Admission control is contactless – your ticket will be scanned from a safe distance.
- The cleaning and disinfection of highly frequented areas and so-called high-touch points such as handrails and door handles has been stepped up, especially during events.
- Hand sanitiser is provided throughout the building.
How do I get a test appointment?
You are responsible for booking an appointment yourself. We advise you to make an appointment at your preferred test centre as early as possible, as there is limited capacity at any one time. You will find all test centres certified by the state of Berlin at direkttesten.berlin.
Can I also present a home test result?
Results from non-certified test centres or other test results (such as home tests) will not be accepted for admission. You will find all test centres certified by the state of Berlin at direkttesten.berlin.
When can I enter the auditorium and take my seat?
The Philharmonie Berlin opens one hour before the concert begins.
Are there concert introductions?
No introductions will be able to take place up to and including December.
Are there intermissions and catering services?
All concerts take place with intermissions. The bars in the foyers are open one hour before the start of the concert and during the interval. Please keep a minimum distance of 1.5 m when queuing.
