FAQs about concert operations during corona times
Ticket sale
When and how can I purchase concert tickets?
You can find out about the start of advance sales for upcoming concerts under our sales information. Tickets can be purchased online, by phone and at the box office.
How are concert guests seated in the auditoriums?
You book your tickets seat-by-seat and can choose your preferred seat during the purchase process.
Can I pass on my concert tickets?
If you are unable to attend at short notice, you can pass on your ticket.
What happens if the concert I booked is cancelled?
In the event of a cancellation, the ticket price will be refunded.
Concert visit
Do I have to wear a mask during the concert?
For events from 1 May onwards, the mask requirement will no longer apply. However, for your own safety and the protection of other guests, we recommend wearing an FFP2 mask throughout your visit, including during the concert.
What measures is the Berliner Philharmoniker Foundation taking to guarantee safe concert operations?
We have taken a variety of measures to ensure the best possible health protection for all concert guests, artists and staff:
- Good ventilation prevents infections. Together with the TU Berlin, the Berliner Philharmoniker Foundation has researched the behaviour of aerosols in the auditorium. The results show a high effectiveness of the air conditioning system, which is operated exclusively with fresh air supplied from outside.
- Admission control is contactless – your ticket will be scanned from a safe distance.
- The cleaning and disinfection of highly frequented areas and so-called high-touch points such as handrails and door handles has been stepped up, especially during events.
- Hand sanitiser is provided throughout the building.
When can I enter the auditorium and take my seat?
The Philharmonie Berlin opens one hour before the concert begins.
Are there concert introductions?
We are happy to offer you concert introductions 50 minutes before the start of the concert again from May onwards. The introductions last about 20 minutes and are free of charge.
Are there intermissions and catering services?
All concerts take place with intermissions.
Due to the number of infections, we are temporarily suspending the catering service at the Philharmonie Berlin – also during the intervals. This will enable us to ensure that FFP2 masks can be worn at all times. Our catering truck in front of the Potsdamer Strasse entrance will continue to be open for you before and after the concerts.