Frequently Asked Questions

FAQs about concert operations during corona times

Ticket sale

When and how can I purchase concert tickets?

You can find out about the start of advance sales for upcoming concerts under our sales information. Tickets can be purchased online, by phone and at the box office.

How are concert guests seated in the auditoriums?

According to the current specifications, we are allowed to seat our audience without spacing. A maximum of 2,000 people may be seated in the audience in the main auditorium, and the Chamber Music Hall may be fully occupied. You book your tickets seat-by-seat and can choose your preferred seat during the purchase process.

Can I pass on my concert tickets?

If you are unable to attend at short notice, you can pass on your ticket.

What happens if the concert I booked is cancelled?

In the event of a cancellation, the ticket price will be refunded.

Concert visit

What are the admission requirements for attending a concert?

To be admitted to our concerts, you will need the following documents – digitally or, if you prefer, as a printout:

  • Your ticket.
     
  • Your negative test result for an infection with the SARS-CoV-2 coronavirus (rapid antigen test not older than 24 hours or PCR test not older than 48 hours)
     
    • or proof of complete Covid 19 vaccination with a vaccine approved by the European Union (the last vaccination must have been given at least 14 days ago).
    • orproof of your recovery (positive PCR test result at least 28 days but no more than six months ago or, in the case of a more recent infection, in conjunction with at least one vaccination against Covid-19).
  • Your photo ID

Please note our current hygiene regulations as well as the detailed questions and answers about attending the concert. Visitors who do not comply with the requirements, e.g. do not wish to wear an FFP2 mask without a valve, may be removed from the event. In such cases, there is no entitlement to a refund of the ticket price.

Our concerts take place subject to the respective authorisation. Should changes to the schedule, such as concert cancellations, be necessary due to other instructions from the Senate, we will of course refund the tickets purchased.

What are the admission requirements for children and young people?

Children are also required to show a negative test result from the day of the event or proof of full vaccination or recovery. In order that the result or proof can be assigned accordingly at the admission control, it is necessary that children also bring photo ID (e.g. children's or school ID) to the event. Children up to and including 14 years of age must wear a medical mask at all times during their visit to the Philharmonie Berlin. For young people aged 15 and over, FFP2 masks are mandatory. Please note that a separate ticket is required for each child.

Is a student ID valid as proof of a Corona test?

No, a student ID card will not be accepted at the Philharmonie Berlin as proof of a negative Corona test. Children and young people who cannot provide proof of vaccination or recovery require a negative test result to attend the event.

Do I have to wear a mask during the concert? What kind of masks are accepted?

  • Despite the requirement that every concert guest has a negative test result or is fully vaccinated or recovered, our hygiene and safety measures apply. For this reason, FFP2 masks are mandatory during the entire stay at the Philharmonie Berlin for your protection and that of other guests.  Please remember to bring your own mouth and nose covering, and note that only FFP2 masks without a valve are acceptable. A medical certificate does not exempt you from the mandatory wearing of masks.
  • From 1.11.2021, medical masks, so-called surgical masks, will also be permitted as an alternative.
  • Children up to and including 14 years of age may alternatively wear a medical mask.

What measures is the Berliner Philharmoniker Foundation taking to guarantee safe concert operations?

In recent months, we have taken a variety of measures to ensure the best possible health protection for all concert guests, artists and staff:

  • Good ventilation prevents infections. Together with the TU Berlin, the Berliner Philharmoniker Foundation has researched the behaviour of aerosols in the auditorium. The results show a high effectiveness of the air conditioning system, which is operated exclusively with fresh air supplied from outside.
  • Only people who have tested negative, are fully vaccinated or who have recovered from a covid infection will be admitted.
  • The route guidance system is designed to minimise contact with others.
  • Admission control is contactless – your ticket will be scanned from a safe distance.
  • The cleaning and disinfection of highly frequented areas and so-called high-touch points such as handrails and door handles has been stepped up, especially during events.
  • Hand sanitiser is provided throughout the building.

How do I get a test appointment?

You are responsible for booking an appointment yourself. We advise you to make an appointment at your preferred test centre as early as possible, as there is limited capacity at any one time. You will find all test centres certified by the state of Berlin at direkttesten.berlin.

Can I also present a home test result?

Results from non-certified test centres or other test results (such as home tests) will not be accepted for admission. You will find all test centres certified by the state of Berlin at direkttesten.berlin.

When can I enter the auditorium and take my seat?

The Philharmonie Berlin opens one hour before the concert begins.

Are there concert introductions?

No introductions will be able to take place up to and including December.

 

Are there intermissions and catering services?

All concerts take place with intermissions. The bars in the foyers are open one hour before the start of the concert and during the interval. Please keep a minimum distance of 1.5 m when queuing.

General

Lunch concerts

Due of the Corona Containment Ordinance the lunch concerts in the Philharmonie Berlin cannot take place at present.

Programme booklet

Programmes for Foundation Berliner Philharmoniker concerts are available for 3.50 euros.

Concert talks

Concert introductions cannot take place at present.

Cloakroom

The use of the cloakroom is included in the ticket price of Foundation Berliner Philharmoniker concerts. You can bags no larger than A4 size (21cm x 30cm / approx 8 x 12 inches) with you into the auditorium.

Lost and found

May I have an autograph?

Autographs of the chief conductor or individual musicians are not kept in stock at the Philharmonie.

Tickets & subscriptions

Concessions

Concessions can be requested at the box office for each concert.

Visitors with disabilities (grade B) receive a free ticket in the same price range for an accompanying person.

Concert subscriptions

For detailed information on this season's subscription series, please refer to the following page: Subscription series

Gift vouchers for Berliner Philharmoniker Foundation concerts

You can buy gift vouchers for Berliner Philharmoniker Foundation concerts – a gift which will delight any music lover. You can determine the value of the voucher, and they are available from as little as 10 euros. Recipients can decide for themselves which concert they want to attend.

Vouchers can be purchased during advance sales periods from the box office of the Philharmonie, by telephone and in writing via our box office as well as online. When ordering online, you will immediately receive an e-mail 
with a PDF voucher. 

The vouchers can be redeemed as follows:

  • When buying tickets online by entering the voucher code (under the barcode)
  • By phone from our box office ( Phone + 49 30 254 88 999)
  • By e-mail to our ticket office
  • Directly on presentation at the box office in the foyer of the Philharmonie

Visiting the Philharmonie

Accessibility

Because of Hans Scharoun’s unique architecture, the Berlin Philharmonie and the Chamber Music Hall are listed buildings. As a result, accessibility is unfortunately not possible in all areas. More details can be found on our information page. The map below shows the position of disabled entrances.

Disabled Parking

The public parking areas on Herbert-von-Karajan-Str. (West of the Philharmonie) have a limited number of designated disabled parking spaces. We regret that the reservation of parking spaces is generally not possible.

Car parking

Limited metered parking is available in the grounds of the Philharmonie:

Every started hour3 Euro
Daily rate20 Euro
Lost ticket20 Euro
Overnight rate 6 pm - 5 am7 Euro
Sunday flat rate7 Euro 

 

Parking facilities are also available at the Sony Center (entrances on Ben-Gurion-Straße and Bellevuestraße), and in the Potsdamer Platz Arkaden (entrance to the parking garage on Reichpietschufer) and in the parking garage on Schöneberger Ufer.

In unseren Foyers stehen Ihnen unsere Pausenbars eine Stunde vor Konzertbeginn sowie während der Pausen zur Verfügung. Die Firma Gerresheim Event Catering versorgt Sie mit Getränken und kleinen Snacks.

Catering

Our bars are available in our foyers one hour before the start of the concert and during the intervals. Gerresheim Event Catering will serve you with beverages and small snacks.

Dress code

There is no "dress code" at the Philharmonie. Our guests appear in suits and evening dress as well as in jeans and a T-shirt. However, most guests regard a concert in the Philharmonie as a special event for which they dress accordingly.

Guided tours

Due of the Corona Containment Ordinance the guided tours of the Philharmonie cannot take place at the moment.

Film and sound recordings

Film and sound recordings are not permitted in the Philharmonie Hall.

Admission to the Philharmonie

Your admission time and the relevant entrance to the Philharmonie Berlin can be found on your ticket. This information is binding.