Frequently Asked Questions

You can find out about the start of advance sales for upcoming concerts under our sales information. Tickets can be purchased online, by phone and at the box office.

According to the current specifications, we are allowed to seat our audience without spacing. A maximum of 2,000 people may be seated in the audience in the main auditorium, and the Chamber Music Hall may be fully occupied. You book your tickets seat-by-seat and can choose your preferred seat during the purchase process.

If you are unable to attend at short notice, you can pass on your ticket.

In the event of a cancellation, the ticket price will be refunded.

To be admitted to our concerts, you will need the following documents:

• Your ticket
• Your digitally verifiable vaccination/recovery certificate in one of the standard apps (CovPass app or Corona-Warn-App) or a printout (the yellow vaccination passport will not be accepted).
• Your photo ID
• Your recent negative test result (rapid antigen test not older than 24 hours or PCR test not older than 48 hours). Also persons with a booster vaccination must present a test result up to and including 14 January. From 15 January on, persons with a booster vaccination are exempt from the additional test requirement. You can find a list of Berlin test centres here: Corona test centres in Berlin
• An FFP2 mask
• Under 18s are exempt from the 2G rule and can alternatively present a current test result (see above). Student ID will not be accepted as a substitute for a current test result.

Persons without the appropriate certificates cannot be admitted. The yellow vaccination book is not sufficient. If you are not able to be vaccinated, you can only attend the concert if you present the relevant medical certificate and a PCR result at the entrance. A rapid test result is not sufficient.

If you have a vaccination certificate from a non-EU country, please contact us by e-mail as soon as possible.

Your vaccination/recovery certificate must be digitally verifiable. Show your digital COVID certificate either in one of the current apps (CovPass app or Corona warning app) or by printout from the chemist. Further information on the EU Digital COVID Certificate can be found here.

We are currently not allowed to accept the yellow international vaccination book or other proofs. Only complete vaccinations with an EU-approved vaccine against COVID-19 will be accepted.

Vaccination certificates from EU countries and states connected to the EU Digital COVID Certificate System must be digitally verifiable. More information on the EU Digital COVID Certificate can be found here.

Exclusively vaccination certificates from non-EU countries can also be recognised without digital verification. However, the following information must be clearly stated:

•  Identification of the person
•  Vaccine details (only vaccines licensed in the EU are accepted)
•  Date of vaccination (full vaccination protection must have existed for at least 14 days).

Our event staff will then check the authenticity, integrity and validity of your certificate on site.

The 2G rule does not apply to children and young people under the age of 18. They must however show either a recent negative test result (rapid antigen test not older than 24 hours or PCR test not older than 48 hours) or proof of complete vaccination or recovery. Please note that children under 6 years of age must also show appropriate proof.

In order that the proof can be assigned accordingly at the admission control, it is necessary that children also bring an ID with a picture (e.g., child's or pupil's ID) to the event. The general mask requirement also applies to children over 6 years of age. We also recommend that younger guests wear a mask during the event.

Please note that our participatory concerts are suitable for children aged 3 to 5 and our family concerts for children aged 6 and over. We kindly ask you to observe these age recommendations so that your child can fully enjoy the concert. We would also like to point out that each child needs its own ticket.

No, a student ID card will not be accepted at the Philharmonie Berlin as proof of a negative Corona test. Children and young people who cannot provide proof of vaccination or recovery require a recent negative test result (rapid antigen test not older than 24 hours or PCR test not older than 48 hours) to attend the event. All test centres certified by the state of Berlin can be found at direkttesten.berlin.

People who cannot be vaccinated for medical reasons are exempt from the 2G regulation and must present a recent negative test (PCR test not older than 48 hours). Moreover, you must prove by medical certificate that you are unable to be vaccinated.

All test centres certified by the state of Berlin can be found at direkttesten.berlin.

An FFP2  mask must be worn at our events. Even under the 2G rule, masks are still mandatory during the entire stay at the Philharmonie Berlin – for your own protection and that of other guests.  Please bring your own FFP2 mask with you. A medical certificate does not exempt you from the mask requirement.

The general obligation to wear a mask also applies to children from 6 years of age. We also recommend that younger guests wear a mask during the event.

In recent months, we have taken a variety of measures to ensure the best possible health protection for all concert guests, artists and staff:

• Good ventilation prevents infections. Together with the TU Berlin, the Berliner Philharmoniker Foundation has researched the behaviour of aerosols in the auditorium. The results show a high effectiveness of the air conditioning system, which is operated exclusively with fresh air supplied from outside.
• Our events take place in accordance with the 2G rule. This means that only fully vaccinated or recovered persons will be admitted.
• The route guidance system is designed to minimise contact with others.
• Admission control is contactless – your ticket will be scanned from a safe distance.
• The cleaning and disinfection of highly frequented areas and so-called high-touch points such as handrails and door handles has been stepped up, especially during events.
• Hand sanitiser is provided throughout the building.

You are responsible for booking an appointment yourself. We advise you to make an appointment at your preferred test centre as early as possible, as there is limited capacity at any one time. You will find all test centres certified by the state of Berlin at direkttesten.berlin.

Please allow sufficient time for the test. Especially at the test stations near the Philharmonie, you can expect a large crowd shortly before the concert begins.

Results from non-certified test centres or other test results (such as home tests) will not be accepted for admission. You will find all test centres certified by the state of Berlin at direkttesten.berlin.

The Philharmonie Berlin opens one hour before the concert begins.

No introductions will be able to take place up to and including March.

All concerts take place with intermissions. Due to the general increase in the number of infections, we are temporarily suspending the catering service at the Philharmonie Berlin during the intervals. This will enable us to ensure that FFP2 masks can be worn at all times.  Our catering truck in front of the Potsdamer Strasse entrance will continue to be open for you before and after the concerts.