Frequently Asked Questions

Season 2020/21

Useful information on the closure of the Philharmonie

How long will the Philharmonie Berlin remain closed?

Due to the imminent measures taken by the federal and state governments on 25 November 2020, the Berliner Philharmoniker Foundation has to close both halls (Main Auditorium and Chamber Music Hall) until the end of the year. We hope that from 1 January concerts can take place in front of a live audience and that we will be allowed to welcome you again.

How can I return my concert tickets for November and December?

Already purchased tickets for concerts in November and December will be refunded. Please use our return form for single tickets. It is also possible to contact us by email  stating your customer number, your bank details (IBAN) and all information on your ticket regarding concert date, seat and price.

Subscribers who have paid for their tickets by direct debit will automatically be refunded the respective amount. All others can use our return form for subscribers or contact the subscription office by email  stating the customer number, bank details (IBAN) and all information on the ticket regarding concert date, seat and price. For technical issues you can also contact us by telephone at +49 (0)30 254 88-999 (Mon-Fri 9 a.m. to 4 p.m). It is not necessary to return tickets.

The box office at the Philharmonie Berlin is closed until 31 December 2020.

Ticket holders for guest events should contact the respective organisers directly.

Why can’t I buy concert tickets for the whole season?

Concert tickets for the rest of the season will not go on sale until we have a reliable idea of the conditions under which we can hold our events. It is currently planned to publish the programmes for the next two months around one month in advance.

What happens if my booked performance is cancelled?

If a performance is cancelled, you will get your money back.

When does the pre-sale for the new programme start?

Concert tickets for the rest of the season will not be made available for sale until we have a clear idea of the conditions under which we can hold our events. Please find below the planned pre-sale dates for concerts of the 2020/21 season. These dates might have to be changed at short notice due to decisions taken by the federal and state governments. You can find the latest information on our advance ticket sales on our website.

Advance ticket sales for the concerts in January and February:

  • To be announced

Advance ticket sales for the concerts in March and April:

  • Patrons and sponsors: 20 January 2021
  • Subscribers: 1 February 2021
  • Ticket sales for the general public: 7 February 2021

Advance ticket sales for the concerts in May and June:

  • Patrons and sponsors: 3 March 2021
  • Subscribers: 15 March 2021
  • Ticket sales for the general public: 21 March 2021

Before booking, please take note of the regulations for the containment of the corona pandemic, which are binding for concert attendance.

My question is not listed here. Who can I contact?

  • For questions regarding buying tickets and subscriptions, tel: +49 30 254 88-999 (Mon–Fri 9am–4pm)
  • Telephone information about our concerts can be obtained by calling +49 30 254 88-132 and +49 30 254 88-301
  • For general information please call +49 30 254 88-0

This list is updated regularly.

General

Lunch concerts

Due of the Corona Containment Ordinance the lunch concerts in the Philharmonie Berlin cannot take place at present.

Concert talks

Concert introductions cannot take place at present.

Cloakroom

There are no cloakroom facilities at the moment. You can take your jacket and bags no larger than A4 size (21cm x 30cm / approx 8 x 12 inches) with you into the auditorium.

Lost and found

May I have an autograph?

Autographs of the chief conductor or individual musicians are not kept in stock at the Philharmonie.

Tickets & subscriptions

Concessions

Concessions can be requested at the box office for each concert.

Visitors with disabilities (grade B) receive a free ticket in the same price range for an accompanying person.

Concert subscriptions

For detailed information on this season's subscription series, please refer to the following page: Subscription series

Gift vouchers for Berliner Philharmoniker Foundation concerts

You can buy gift vouchers for Berliner Philharmoniker Foundation concerts – a gift which will delight any music lover. You can determine the value of the voucher, and they are available from as little as 10 euros. Recipients can decide for themselves which concert they want to attend.

Vouchers can be purchased during advance sales periods from the box office of the Philharmonie, by telephone and in writing via our box office as well as online. When ordering online, you will immediately receive an e-mail 
with a PDF voucher. 

The vouchers can be redeemed as follows:

  • When buying tickets online by entering the voucher code (under the barcode)
  • By phone from our box office ( Phone + 49 30 254 88 999)
  • By e-mail to our ticket office
  • Directly on presentation at the box office in the foyer of the Philharmonie

Visiting the Philharmonie

Accessibility

Because of Hans Scharoun’s unique architecture, the Berlin Philharmonie and the Chamber Music Hall are listed buildings. As a result, accessibility is unfortunately not possible in all areas. More details can be found on our information page. The map below shows the position of disabled entrances.

Disabled Parking

The public parking areas on Herbert-von-Karajan-Str. (West of the Philharmonie) have a limited number of designated disabled parking spaces. We regret that the reservation of parking spaces is generally not possible.

Car parking

Limited metered parking is available in the grounds of the Philharmonie:

Every started hour3 Euro
Daily rate20 Euro
Lost ticket20 Euro
Overnight rate 6 pm - 5 am7 Euro
Sunday flat rate7 Euro 

 

Parking facilities are also available at the Sony Center (entrances on Ben-Gurion-Straße and Bellevuestraße), and in the Potsdamer Platz Arkaden (entrance to the parking garage on Reichpietschufer) and in the parking garage on Schöneberger Ufer.

Guided tours

Due of the Corona Containment Ordinance the guided tours of the Philharmonie cannot take place at the moment.

Film and sound recordings

Film and sound recordings are not permitted in the Philharmonie Hall.

Admission to the Philharmonie

Your admission time and the relevant entrance to the Philharmonie Berlin can be found on your ticket. This information is binding.