Corona virus (SARS-CoV-2)
Season Cancellation FAQs
How will my tickets be refunded?
In accordance with the law to mitigate the consequences of the COVID-19 pandemic, you will receive a voucher for Berliner Philharmoniker Foundation events for the amount of your tickets, which you can redeem until 31 December 2021. If you have not found a suitable concert for you by then, you will get your money back.
To simplify the refund of your tickets, we have created an online form for you. You can use the form to let us know which option you choose, e.g. to credit the amount to your next season’s subscription, a voucher or perhaps even a donation.
You can find the form for the reimbursement of your subscription tickets here.
Individual concert tickets can be refunded here.
We apologise that due to the current health situation, the box office of the Philharmonie Berlin is closed to the public at the moment.
What if I buy a subscription now and the 2020/21 season does not take place as planned?
If there are any changes, we will of course inform all ticket holders immediately and offer alternative dates on request.
Which events are still taking place?
Up to and including 31 July 2020, we are not allowed to hold any events in the Philharmonie Berlin as a result of the ordinance passed by the Berlin Senate banning major events in order to contain the Covid-19 pandemic. (in German). For this reason we have unfortunately had to cancel all events until the end of the current season. Our daily guided tours of the Philharmonie are also currently not taking place.
Is the Philharmonie shop open?
No, our shop is also closed at the moment. However, you have the opportunity to purchase CDs and DVDs of the Berliner Philharmoniker from our online shop.
Our Philharmonie shop also ships your CD and book orders as well as gift items of the Berliner Philharmoniker free of charge throughout Germany.
Contact Philharmonie Shop:
Email
Phone +49 (0)30 2548 8131
What about guided tours at the Philharmonie Berlin?
Tours of the Philharmonie are not currently taking place.
What about guest events?
No events are allowed to take place in the Philharmonie Berlin until 31 July 2020. If you have purchased tickets for concerts that are not organised by the Berliner Philharmoniker Foundation, please contact the promoter directly.
What will happen next season?
We start at the end of August with the season opening concert under the direction of Kirill Petrenko. However, our concerts will proceed differently than previously announced. We are currently working on adapting our programmes and the procedures and hygiene measures in the Philharmonie to meet the official guidelines for containing the corona pandemic.
Of course we will keep you up to date on our website and through our newsletter.
How can I purchase a subscription for the 2020/21 season?
Our new subscription series have been on sale since 20 April and can be purchased online or through our subscription office.
Will the season opening concert take place?
The season-opening concert with Kirill Petrenko will take place on 28 August with a modified programme in order to meet the official guidelines for the containment of the corona pandemic.
How can I keep up to date with developments in the near future?
To keep up to date, subscribe to our newsletter or have a look at this page.
Will the open day take place on 20 September 2020?
Unfortunately, our open day will not be able to take place at all, as events with more than 5,000 participants are prohibited until 24 October 2020. We are currently looking for an alternative date.
How can you guarantee my safety in the future?
We are currently planning how we will be able to carry out the coming season, taking into account all regulatory requirements.
What are the members of the Berliner Philharmoniker currently doing?
Our musicians are currently planning a varied chamber music programme for you, which you can enjoy online in the Digital Concert Hall.
In addition, a variety of music formats are being developed, such as our #PhilZuHause series, which you can find on our website. Our musicians are also to be found on Facebook at our Berlin Phil Live Lounges.
To what extent is the orchestra supporting freelance musicians?
Federal Government Commissioner for Culture and the Media Monika Grütters and Kirill Petrenko, chief conductor of the Berliner Philharmoniker, have jointly assumed patronage of the Musiker-Nothilfe, a nationwide fundraising campaign of the Deutsche Orchester-Stiftung.
The members of the Berliner Philharmoniker are also participating in this campaign with donations and, together with their chief conductor, are calling for support. More information
What is happening with the planned tours?
All our planned tours until 31 July 2020 have been cancelled. Ticket returns will be dealt with by the respective local organisers.
Of our planned festival tour in August and September 2020, only the concerts in Salzburg will take place. The events in Lucerne and London have unfortunately been cancelled.
When will advance sales of individual tickets for the 2020/21 season start?
The preselling date for individual tickets will be announced later.
This list will be updated regularly.
