Ticket return for subscribers
Please use this online form only if you are unable to meet the requirements for concert attendance under 2G. The refund option applies exclusively two weeks to three working days before the respective concert date.
Please fill out the form below completely and indicate your preferred method of reimbursement. Your data will only be stored for the purpose of reimbursement and will not be passed on to third parties. After processing your request, your data will be deleted. By submitting the form, you confirm the accuracy of your information and your wish to be reimbursed. Only completely filled out forms can guarantee fast processing.